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SHIPPING Information ..Domestic Orders - Within the USA . International Orders - Outside USA ...Shipping Information ..Terms of Sale Document - please read ..Legal Information ( Prices,Warranty, Returns, Kits ) - please read ..A note about our product shipping fees and what makes up the cost

SALES / ORDERING / PAYMENT

Sale Orders - Domestic and International Orders.
There are several ways that you can order products from Blue Point Engineering LLC.

1. You can .Call.Blue Point Engineering LLC. and let us know which products you are interested in ordering.
We can take you phone call order directly and make sure your items are in stock, give you a total cost including a shipping estimate and delivery schedule for your order. (You will need a credit card to place any orders)

BPE Phone Number: (303) 651-3794 ( 8:30 am - 4:30 pm Mountain Standard Time )
NO COLLECT PHONE CALLS: Blue Point Engineering LLC won't accept any collect phone calls.

2. You can E-mail or call.Blue Point Engineering LLC. and let us know which products you are interested in. Blue Point Engineering LLC. can make sure your items are in stock and give you a total cost including estimated shipping costs and delivery. Please be sure to include your name, address, phone, contact information

3. You can print out the web site Order Form, fill in the information and Send the form to Blue Point Engineering LLC.
along with your credit card info or call us to provide credit card data for your protection from mail fraud also. ( Communication / Address Information )

NOTE: Blue Point Engineering LLC reserves the right to cancel, refuse product sale, decline any sales determined to be questionable, inappropriate, pose a possible danger to the purchaser, user, others, or being purchased under false information at any time.

Payments - Domestic USA Orders.
We take Credit Cards transactions through Phone Call orders , e-mails or electronic shopping cart for your security and credit card fraud protection. We accept Master Card and Visa Cards. All payments must be made in US $ Dollars, no International Credit Cards will be accepted for domestic (USA) orders.

No COD'S Accepted
We no longer ship on any open accounts. We will however honor all corporate accounts pre established and in good accounting standings with us on pre- approved credit card orders. We no longer accept open purchase orders from schools, unless you have been pre-approved credit card through our accounting system.


Payments - International Orders.
Blue Point Engineering LLC. accepts payment for products by Authorized Credit Card only, preferable through a US Banking System. Get a quote from Blue Point Engineering LLC. first to make sure you have the correct pricing, shipping, handling and that all the items requested are available in stock.  Phone Call orders only
A currency exchange rate fee will be applied to all foreign orders not purchased through a USA bank system. All payments must be made in US $ Dollars.


No COD'S Accepted, No International Money Orders, and No Wire Transfers

Foreign Minimum Order:
We love our Foreign Customers, but foreign orders are very expensive for us to process. International orders require a lot of paper-work that cost us extra dollars and added time to process. Please also know what you want to order and communicate it clearly when ordering. Shipping back and forth will cost you additional expenses. A currency exchange rate fee will be applied to all foreign orders not purchased through a USA bank system. All payments must be made in US $ Dollars.


Fraud Alert
Many of the fraud problems we have had, have come from foreign orders or foreign persons using stolen credit card information. We will investigate all suspicious credit card activity or requests and pass the information on to the appropriate banks systems and federal, state, country agencies

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SHIPPING/ Domestic - Within the USA

Domestic Shipping within the United States.
The Minimum Shipping / Handling Charge for Domestic Shipping can be between $ 6.00 - $?? for orders depending on weight, shipping location and ship methods. General shipment will be by ground carrier unless other carriers are requested. (US Postal Service - Priority mail is used for standard orders)

NOTE: Heavy weight items and special deliveries, may have an additional charge beyond the minimum shipping fee. Please call BPE for additional details.

*Blue Point Engineering LLC. uses FedEx, and UPS for orders placed that request overnight or special delivery services. If these services are needed, than call Blue Point Engineering LLC. for more information on these additional services.

* Blue Point Engineering LLC. is currently using US Postal Service - Priority mail for general delivery ( Ground)

* If shipping is to be overnight, then an additional charge may be added to the calculated shipping charges. Call Blue Point Engineering LLC. for additional information about overnight deliveries.

* Please be sure and check with Blue Point Engineering LLC. about the availability of products needed overnight also.

 

Domestic Shipping Charges Ground Carrier (USPS)	RUSH Charges + Shipping Charges
Current USPS mail listed base price plus special handling fee if oversized, odd shape or heavy sized package	Contact Sales for Shipping Quote. Additional fee for Rush Orders, paperwork and handling fee may be applied.
NOTE: ..Heavy weight items, may have an additional charge, Call BPE for details.

Shipping Overview

U.S. Postal Service: - Priority Mail
All packages are normally sent Priority Mail, through the US postal system which is reasonable and fast. We include insurance and often delivery confirmation, which helps us track down a package should it experience a problem later. Priority Mail is not overnight Delivery times are not guaranteed, some packages taking a week and others only a few days. Note.

FedEx and UPS:
Very expensive services, but provides overnight or 2 day delivery. We have no control over shipping charges from FedEx, UPS.
Expenses by FedEx, UPS are based on package weight, size, shape, handling fees and fuel, vehicle rates. These rates are set by FedEx, UPS and reflect the opportunity to deliver items to you very quickly at a premium rate.

The cost of shipping
We work very hard to offer you a straight-forward shipping expense. We have chosen to use a simple flat fee method as a way to reduce confusion over shipping costs, simplify ordering and support, and eliminate many mistakes caused by complicated shipping calculations. This flat fee formula is successful in producing fair shipping and handling charges for the vast majority of orders we receive. On some orders this flat fee is adjusted to reflect the cost of the total items purchased, example LED's don't cost $ 20.00 to ship, just a few dollars. The flat fee is then adjusted to reflect the order.
Our shipping costs are base on real expenses. Every package we send has a real accountable direct cost associated, such as packaging materials, (box, tape, foam) delivery fuels surcharges, packing labor, insurance fee, tracking form expenses, there are paper and office staff time handling and other costs not always covered. The shipping rate you receive for items ordered is a bargain when you compare all the cost associated with shipping a single package today. We have lost thousands of dollars every year to miscellaneous costs such as unique packaging materials, packaging labor, shipping companies, stolen packages, paper handling fees, supplies and other costs which we do not collect back. We could raise the cost of our products to cover these expenses but have chosen to try and make the products very affordable instead. Our shipping fees are very fair and reasonable today.

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SHIPPING/ International - Outside the USA..

International Shipping.
Contact Blue Point Engineering LLC, for information on shipping carriers and charges for all International Sales.
E-mail ....... BPE Phone Number: (303) 651-3794 ( 8:30 am - 4:30 pm Mountain Standard Time )

NOTE:
Blue Point Engineering LLC. is currently using FedEx, or UPS for all International Sale orders placed. If shipping is to be overnight, and is available, then an additional charge will be added to the calculated base shipping charges. Call Blue Point Engineering LLC. for additional information about special overnight deliveries requested.

All duties and shipping fees required for import are the responsibility of the buyer and are not included in any of our shipping estimates. These fees are typically collected on delivery and may be substantial. Unless you are experienced with international ordering we strongly encourage you to contact your local customs office for information on import restrictions and estimated charges prior to placing your order. Refused shipments will be considered unauthorized returns and handled per our Return Policy.
A currency exchange rate fee will be applied to all foreign orders not purchased through a USA bank system.

Note: Blue Point Engineering LLC reserves the right to cancel, refuse product sale, decline any sales determined to be questionable, inappropriate, pose a possible danger to the purchaser, user, others, or being purchased under false information at any time.

International RUSH Charges +Plus Shipping Charges

Current FedEx , UPS shipping rate for box weight, size and delivery destination. Contact BPE Sales for Shipping Quote

NOTE: ..Heavy weight items, may have an additional charge, Call BPE for details. ................A currency exchange rate fee will be applied to all foreign orders not purchased through a USA bank system. Important Note: FEDEX, and UPS will be extremely expensive, please be prepared to spend a large amount of funds for delivery of a very small package. We recommend you have us ship to a freight broker here in the USA that represents you if possible.

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LEGAL
Please read these Terms and Conditions carefully before using this web site or purchasing any
merchandise or services from Blue Point Engineering LLC.
By using this web site, purchasing any products, (On line, call in, mail) services, you signify your full consent to these Terms and Conditions including the rules of conduct for communications set forth below. If you do not agree to the Terms of use, please do not use this web site or purchase any products..

Terms of Sale Document

All Sales Are Final. - More Information Link
No money will be refunded for products purchased and all shipping / handling fees are non - refundable.
All products under warranty will be replaced or repaired if non functional during warranty periods. We guarantee all merchandise except electronic kits and assembly needed kits to be free of defects in workmanship and material for 30 days from the purchase, delivery date. We will repair or replace warranty items (No cash will be refunded), at our option providing there is no evidence of customer misuse or alteration to that product item. Defective merchandise will be replaced (No money will be refunded and all shipping and handling fees are non - refundable). Blue Point Engineering LLC reserves the right to cancel, refuse product sale, decline any sales determined to be questionable, inappropriate, pose a possible danger to the purchaser, user, others, or being purchased under false information at any time.

PRODUCTS
Unless otherwise specified, the materials in the web site are presented solely for the purpose of promoting products available in the United States, Blue Point Engineering LLC. may change, add, or delete content described in this web site at any time without any notice.

By Law in, no event shall Blue Point Engineering LLC. be liable for any claim for incidental, consequential damages, or any injuries sustained due to the use of modification of or improper use of products and / or kits purchased out of or in connection thereof with the manufacture, sale, delivery or use of any product in this catalog or web site. All Blue Point Engineering LLC. products purchased should NOT be used for medical, life-saving, life-support, or any applications that could cause injury, dangerous / hazardous life threatening situations or consequential damages resulting from the use of the mechanical, hardware, application, set-up or software products sold or represented by Blue Point Engineering LLC or any business partners, individuals, companies associated with Blue Point Engineering LLC. All products sold by Blue Point Engineering LLC. are for Self Learning Experiences, and for Safe Entertainment. Any product customer misuse or alteration to the product will immediately be considered non-warranted item.

CAUTION: Some kit contains small parts which may be hazardous to children and teens under 15 years. Adult supervision is required at all times. Some parts / kits may require to be connected to voltages that may be considered dangerous, If you are not trained to work with these considerably higher voltages, you should stop and seek professional assistance when working with these items. Some kits require assembly.When sanding wear approved respirator protection. Avoid skin and eye contact with paints, glues. Work in area with adequate ventilation Wear safety glasses at all times. Wear approved safety equipment. Always adhere to all safety and product warning labels.

PRICES AND SPECIFICATIONS
NOTE
Product specifications, prices listed and availability of items in our web site and in our printed catalog are subject to change without notice at any time. All prices shown in our web site and in our printed catalog are believed accurate at time of publication, but subject to change without any notice. We will always advise you of the new price increase and seek your approval before processing any orders you place.

Prices and specifications are subject to change without notice any time and are not guaranteed with purchase.

Product Purchase and Return Policy
General Product Sales Terms and Conditions

SALES
By placing an order, the buyer signifies agreement to all these Terms of this Sales agreement in full.
All Sales Are Final. No money will be refunded for products purchased and all shipping and handling fees are non - refundable.
All products under warranty will be replaced or repaired if non functional during warranty periods. Any product customer misuse or alteration to the product will immediately be considered non-warranted item. We guarantee all merchandise except electronic kits and assembly needed kits to be free of defects in workmanship and material for 30 days from the purchase, delivery date. We will repair or replace warranty items (No cash will be refunded), at our option providing there is no evidence of customer misuse or alteration to that product item. Defective merchandise will be replaced (No money will be refunded and all shipping and handling fees are non - refundable). Blue Point Engineering LLC reserves the right to cancel, refuse product sale, decline any sales determined to be questionable, inappropriate, pose a possible danger to the purchaser, user, others, or being purchased under false information at any time.

Blue Point Engineering LLC reserves the right to cancel, refuse product sale, decline any sales determined to be questionable, inappropriate, pose a possible danger to the purchaser, user, others, or being purchased under false information at any time.

PAYMENT
No COD'S Accepted. We do not accept US Money Orders, Certified Cashier Checks, Company or Personal Checks. We take Credit Card transactions through Phone Call , e-mail or electronic shopping cart orders only, for your security and credit card fraud protection. We accept Master and Visa Cards.

SHIPPING
Orders are generally shipped via US Postal Service Priority Mail (USPS) unless other shipping methods are requested (overnight delivery, etc.). All shipping and handling fees are non-refundable.

RUSH SHIPMENTS
Special orders requiring shipping overnight will be sent by FedEx or UPS with an additional shipping and handling charge added for that delivery. All special shipping and handling fees are non-refundable.
Contact Blue Point Engineering Inc. for more details about rush shipments.

FOREIGN ORDERS
Orders must be pre-paid by Authorized US Credit Card transactions, preferable through US Banking System
Contact Blue Point Engineering LLC. first to make sure you have the correct pricing, shipping, handling and that all the merchandise requested is available. - No COD'S, Foreign Money Orders, or Wire Transfer Accepted.
All Foreign orders will be shipped by FedEx , UPS International.
A currency exchange rate fee will be applied to all foreign orders not purchased through a USA bank system.

PRODUCT SALES - More Information Link
All Sales Are Final.
(No money will be refunded for products purchased and all shipping / handling fees are non - refundable.
All products under warranty will be replaced or repaired if non functional during warranty periods if not damaged by end users).

PRODUCT RETURN POLICY - More Information Link
All Sales Are Final. No money will be refunded for products purchased and all shipping / handling fees are non - refundable. All products under warranty will be replaced or repaired if non functional during warranty periods at our discretion. If you receive damaged merchandise, you must obtain a Return Authorization ( RA ) approval from the Blue Point Engineering LLC. accounting department within 5 days of receiving your order. Specify clearly the reason for your refusal. We will exchange returned merchandise for same new merchandise, (no money will be given) within a timely manner once we receive the returned damaged items from you. Proof of mailing is advised, as we cannot be held responsible for loss of the returned merchandise in mail transit. All return postage, shipping / handling fees are non - refundable. The merchandise, including original packing and support materials like manuals, software should be included within your return.

We reserve the right to refuse to replace any merchandise that our Blue Point Engineering LLC. technicians determine to be damaged by the user, or through inappropriate use of that merchandise, or unauthorized modification of the product, or it's intended unauthorized application, or attempts to disassemble PIC coding, or alter on-board electronics, by user owned electronics equipment.

All Kit Sales Are Final - More Information Link
All electronic kits, assembly needed kits and product items listed..
( No money will be refunded for kits purchased and all shipping / handling fees are non - refundable)
Due to the fact that electrical components and kits may be damaged during assembly we do not accept any returns, or refund on purchases of any kits and related electronic parts. We are not able to offer any refunds, apply any warranty or accept returns for any of the following items and products also: R/C servos, R/C accessories or components of, motors DC or AC operated and R/C converted DC motors. All electronic kits, lightning wire, LED's, electronic and electrical parts, pneumatic components, videos, animatronic / robot kits, mechanical units, animatronic components, all books and other specified controller boards as identified as non refundable.

CAUTION: Some kit contains small parts which may be hazardous to children and teens under 12 years. Adult supervision is required at all times. Some parts / kits may require to be connected to voltages that may be considered dangerous, If you are not trained to work with these considerably higher voltages, you should stop and seek professional assistance when working with these items. Some kits require assembly.When sanding wear approved respirator protection. Avoid skin and eye contact with paints, glues. Work in area with adequate ventilation Wear safety glasses at all times. Wear approved safety equipment. Always adhere to all safety and product warning labels.

WARRANTY POLICY - More Information Link
Limited Warranty
Blue Point Engineering LLC. carries a limited 30 - day warranty on most all items; some items carry an additional number of warranty days or special restrictions.
We guarantee all merchandise except electronic kits and assembly needed kits to be free of defects in workmanship and material for 30 days from the purchase, delivery date. We will repair or replace warranty items (No cash will be refunded), at our option providing there is no evidence of customer misuse or alteration to that product item. Defective merchandise will be replaced (No money will be refunded and all shipping / handling fees are non - refundable).

In order for your merchandise exchange to be processed, you must first get a Return Material Authorization ( RMA ) number within 5 - days of delivery confirmation of your order. Any return for repair or replacement must be pre-authorized by Blue Point Engineering LLC. with an RMA number and under no circumstance will returns be accepted unless so authorized. Return products under warranty must be pre-approved by BPE and sent via certified mail, prepaid and insured, for your protection. (Please note will cannot refund any shipping fees and / or handling fees associated with merchandise exchanges).

We reserve the right to refuse to replace under warranty any merchandise that our Blue Point Engineering LLC. technicians determine to be damaged by the user, or through inappropriate use of that merchandise, or unauthorized modification of the product, or it's intended application.

LEGAL STATUS OF PRODUCTS
Prices are subject to change without notice at any time.
Product styles, merchandise may vary from original overview, graphics, description or implied statements at any time without notice.
Blue Point Engineering also reserves the right to cancel, refuse product sale, decline any sales determined to be questionable, inappropriate, pose a possible danger to the purchaser, user or being purchased under false information at any time.

CANCELLATION POLICY
Please be aware that if you cancel an order you may be responsible for restocking fees and / or shipping charges, including charges for return shipping. Canceled orders are subject to a 45% or $ 75.00 minimum restocking fee, however this does not apply to orders with Express Shipping and Handling. If the order has been processed and special shipping charges applied, you will be responsible for all the shipping charges.

ALL SALES ARE FINAL ( No money will be refunded for products purchased )

Disclaimer
The materials / products are provided "as is" Blue Point Engineering does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, any materials / products represented, expressed or implied.. Use at your own risk, user assumes fully all responsibility for the products purchased.

APPLICABLE LAW
This agreement shall be governed by and construed in accordance with the laws of the State of Colorado without giving effect to any principles of conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed removable from this agreement and shall not affect the validity and enforceability of any remaining provisions. As such, the laws of the State of Colorado will govern these disclaimers, terms and conditions.

Litigation:
Litigation In the event of any litigation arising out of this agreement, Blue Point Engineering, LLC shall be entitled to recover costs and expenses incurred including all attorney's fees, court fees, business loss due to time away from and any business related settlements.

 

If you have any questions or concerns, contact Blue Point Engineering LLC. for information.

.... E-mail: bpe@bpesolutions.com
.... Web Site: www.BPEsolutions.com
.... BPE Phone: (303) 651 - 3794 (8:30 to 4:30 Mountain Standard Time -MST)

 

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E-mail Address: ...bpe@bpesolutions.com - General Offices ...engineering@bpesolutions.com - Engineering Dept.