What is a Wizard Control Board? | |
Why are Some Boards Yellow / Tan and Others Boards Green? | |
All Sales are Final -? Why can't we return products we don't want? |
What is a Wizard Control Board? | ||
- Operating multiple channels of servo motor motions and their
travel movements; Once Wizard Boards are programmed with the functions described
above, they can be configured to control these devices through
remote sensors, trigger devices or RF wireless signals. The Boards
can also be setup to operate automatically -- replaying the user-programmed
routine -- or to loop the recorded routine, with a user-determined
time delay established by an on-board potentiometer. Multiple
Wizard boards can be linked (connected by two wires) together
and activated as a single operating system |
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Why are Some Boards Yellow / Tan and Others Boards Green? | ||
Essentially the green mask is used when a board is being mass
produced in an automated machine. Note: (
Recent Quote in an Electronics Magazine about circuit boards
) Just because the manufacturer spent extra money for the green
coating, doesn't mean that the board is better! Both boards will
operate the same and function properly if assembled correctly
and with good assembly practices. - |
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Wikipedia web site info on PCB |
All Sales Are Final -? Why can't we return products we don't want? | ||
Blue Point Engineering is not unique in offering a no return,
all sales are final policy. Many companies throughout the world
community have this same policy in place also. We would like
to offer a return option, without the all sales are final policy,
but unfortunately since we have no control over how the user
will use or misuse an electronic controller board, product or
item purchased from us, and yes we do have customers who purchase
our items to reverse engineer or experiment with, have damaged
and destroyed the products, then want their money back, so we
can't really offer any returns without effecting the final purchase
cost of a product for everyone. If we provided an option for
return then we would have to include it in the price of the product,
not knowing if that product was or was not abused. Example: If
a board is hooked up to the power backwards or even attempted
to be powered from the wrong power supply, or the user fail to
use proper assembly and connection methods for the products to
sensors, servos, relays, etc, just wants to experiment and tryout
a board for fun, tries to dissemble the PIC code written in the
PIC controller chip, destroying the chip, or any of a hundred
other causes of damage which can't always be seen. If a board
is returned we have to check it out for function and operation,
repackage, clean up rework damages on the product and much more
before we can even consider offering it as a product again. The
time, hours and labor cost to do this would drive a product price
up much higher, as we are trying very hard to keep our products
cost effective so anyone can purchase products from us. What assurance do I get from purchasing your products? Each controller board is tested several times, especially during assembly and sometimes prior to shipment. We know that the board leaves us in excellent working condition and is ready to be setup for use by the customer as a fully functional unit. We try very hard to check all our products being sold for quality, reliable function and workmanship to try and assure that you are getting the very best product we can offer. We provide support from sales to setup. If you are unsure
what you need to purchase, talk with our sales staff who are
very knowledgeable on the products you are interested in to help
determine if this is what you really need. Talk with our tech
support to get help with a product purchased, or information
to assist you in setting the product up correctly, or even info
about the product before purchasing it. BPE staff has worked
very hard to develop the best possible user manuals and guides
to help you get setup and operating without a lot of problems
or concerns about purchasing a product from us, our user manuals
are even on line for you to look at before purchasing a product. BPE does still offer a Limited Warranty on many of our
products. If you receive damaged merchandise, you can obtain a Return
Authorization ( RA ) approval from the Blue Point Engineering
LLC. accounting department within 5 days of receiving your order.
Specify clearly the reason for your refusal. We will exchange
returned merchandise for same new merchandise, (no money will
be given) within a timely manner once we receive the returned
damaged items from you. Proof of mailing is advised, as we cannot
be held responsible for loss of the returned merchandise in mail
transit. All return postage, shipping / handling fees are non
- refundable. The merchandise, including original packing and
support materials like manuals, software should be included within
your return. (303) 651-3794 |
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